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FAQs

  • How do I update my personal information if it changes during the assistance period? (ex. shipping address, phone number or email)
    Once you have been assigned an advocate you can contact them at any time to make changes to your profile.
  • What happens if I do not qualify for assistance?
    .
  • How can I request refills for my assisted medications?
    .
  • What steps do I need to take to begin working with Aurora Health?
    Fill out the registration form on the website by clicking this link: https://www.aurorahealth.us/register Call us at 833-759-6096
  • Will there be a cost associated with assistance for my medication?
    We charge a non-refundable, monthly advocate fee of $60 for our services, regardless of the number of medications we're assisting with.
  • How do I check the status of my medication assistance application?
    Contact your advocate for any updates or questions.
  • What documents do I need to provide when applying for medication assistance?
    .
  • Are we able to assist with controlled substances, birth control, etc?
    .
  • What steps do I need to take to begin working with Aurora Health?
    Register directly on the website or contact us at (833) 759-6096.
  • Can I get assistance for multiple medications through the program?
    Yes you can.
  • How does Aurora Health protect my personal and medical information?
    All documents are stored in your personal profile through a secure file.
  • How long will it take for me to be approved and receive medication?
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  • Can I apply for medication assistance if I have insurance?
    Yes, we help patients with insurance and without. Register Here!
  • Can I apply for medication assistance if I have insurance?
    .
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